Privacy Policy

This privacy policy will explain how eloquens uses the personal data we collect from you when you use our website.
eloquens, as the data controller, has implemented numerous technical and organizational measures to ensure protection for the personal data processed via this website. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, every person concerned is free to transmit personal data to us by alternative means, such as by telephone.

What data do we collect?

eloquens collects the following data:

> Personal identification information (Name, email address, phone number, etc.)
> general data and information

The eloquens website collects general data and information with each visit to the website by a user or automated system. This general data and information is stored in the server's log files. The following can be recorded: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites that are accessed via an accessing system on our website, (5) the date and time of an access to the Internet site, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information which serve to prevent danger in the event of attacks on our information technology systems.
When using this general data and information, eloquens does not draw any conclusions about the user’s personal information. Rather, this information is required to (1) deliver the content of our website correctly, (2) optimize the content of our website and the advertising for it, (3) ensure the long-term functionality of our information technology systems and the technology of our website, and (4) provide law enforcement agencies with the information necessary for prosecution in the event of a cyber attack. These anonymously collected data and information are therefore evaluated by eloquens both statistically and with the aim of increasing data protection and data security in our company, in order to ultimately ensure an optimum level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by a person concerned.

How do we collect your data?

We collect data and process when you
> place an order for any of our services
> provide feedback via email
> use or view our website via your browser’s cookies


We collect your data so that we can:
> Process your order

What are your data protection rights?
eloquens would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request eloquens for copies of your personal data.
The right to rectification – You have the right to request that eloquens correct any information you believe is inaccurate. You also have the right to request eloquens to complete information you believe is incomplete.
The right to erasure – You have the right to request that eloquens erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that eloquens restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to eloquens’ processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that eloquens transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at our email: info@eloquens.eu

Call us at: 0221/4234 7880

Or write to us:
Eloquens
Melchiorstraße 21
50670 Köln

What are cookies?
The eloquens web page uses cookies. Cookies are text files that are placed and stored on a computer system via an Internet browser.
Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identification of the cookie. It consists of a string of characters which can be used to assign Internet pages and servers to the specific Internet browser in which the cookie was stored. This enables the Internet pages and servers visited to distinguish the individual browser of the person concerned from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified by means of the unique cookie ID.
By using cookies, eloquens can provide users of this website with more user-friendly services that would not be possible without the setting of cookies.
By means of a cookie, the information and offers on our website can be optimized in the interest of the user. As already mentioned, cookies enable us to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to enter his or her access data each time he or she visits the website, because this is done by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping cart in the online shop. The online shop uses a cookie to remember the articles that a customer has placed in the virtual shopping cart.
The person concerned can prevent the setting of cookies by our website at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If the person concerned deactivates the setting of cookies in the Internet browser used, it is possible that not all functions of our website can be used to their full extent.

How long do we store your data?
The duration of storage of personal data depends on the legal retention period. After this period has expired, the corresponding data is routinely deleted, provided that it is no longer required for the fulfilment of the contract or the initiation of a contract.

Google Web Fonts
This site uses so-called web fonts, which are provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. There is no connection to Google servers.

Name and address of the data protection official:

Eloquens
Melchiorstraße 21
50670 Cologne
Germany

phone: 0221/4234 7880
email: info@eloqens.eu
www.eloquens.eu